Shipping policy
Delivery Methods
We ship via USPS for shipping to the continental US. Other services may be offered from time to time at the sole discretion of the company.
Delivery Timelines
All items are custom decorated and shipped via the United States Postal Service, most orders are shipped within 5-7 days of receiving, orders with additional customization are shipped within 7-10 days (rural areas may take slightly longer). If for any reason we cannot fill your order, we will contact you within seven working days (it is essential to include a contact number or email address when filling out the order form). A full refund will be placed on your credit card, if the product cannot be made available to you.
Refund / Return Policy
We do not accept goods for Refund or Return except in the case of defective goods. If you do find your goods defective, please phone or email us prior to the return. No refund requests will be approved until the product has been returned to us for inspection, and the defect verified. The products must be returned to us at your cost.